The Viatel LTD Contact Center, founded in 2012, is a professional multichannel communication center that uses a complex set of BPO services with existing and new clients.

We provide a full process outsourcing contact center services focusing on inbound and outbound calls in main European languages such as English, Spanish, French, German, Russian and Romanian as well as data entry and data processing services, back office, sales and customer support services as per the client requirements.

Throughout the years Viatel LTD have been working with the leading national and international companies in the principal customer industries: Telecommunications, Finance and Banking, Insurance, Tourism and Leisure, IT and Car Rental Services with one of the leading top companies in NY, Manhattan.

The biggest issue is to find the balance between cost cutting and customer satisfaction.